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FAQ / Complete guide
Clear answers about choosing, preparing, booking, revising, and receiving your mix.
12 answers · Updated with the current service workflow
Choose Mix + Master — 2-Track ($200 USD) for vocals over a finished stereo instrumental. Choose Mix + Master — Multitrack ($600 USD) when you have separate instrument and vocal tracks: individual processing, automation and balance give more control, with grouped mix-stem exports included. Both include vocal cleanup, two revision rounds, and mastered WAV and MP3 files.
Send clearly named multitracks or stems exported from the same start point, plus a processed reference master where applicable. The final DAW-specific export and upload guide is still being completed.
The 2-Track package has a standard 2-business-day turnaround. The Multitrack package is 4–5 business days. Time begins after the files are ready and required payment is received; unusually large sessions receive a custom schedule.
Both core mixes include two revision rounds. Any additional client-requested round is quoted after project review.
Choose a package, accept the project quote, and make the required payment. Payment opens the portal for file uploads; KVDENCE then reviews and approves the project before work begins. Projects below US$500 are paid upfront; projects at US$500 or more use 50% to book and 50% before final delivery.
Any additional scope or preparation charge must be agreed before that work begins. You may correct your files or decline the additional work. Refunds follow the cancellation policy; there is no automatic 10% deduction.
Both packages already include mastering. Standalone mastering for mixes completed elsewhere is not offered.
Both packages include a stereo mix WAV and mastered WAV and MP3 files. Agree instrumental and a cappella versions before work begins; availability depends on the supplied files. Multitrack also includes grouped mix-stem exports, with independent control over the source tracks.
If you have a deadline, contact KVDENCE before booking. Timing must be agreed based on studio capacity; faster delivery is not a selectable package extra.
Reasonable editing and vocal cleanup are included. If the submitted session is severely disorganized, KVDENCE may quote one fixed preparation fee after reviewing the files. You can accept that fee or reorganize and resend the files.
Yes. Send a processed reference master where applicable so KVDENCE can hear the direction, balances, effects, and energy you have been working toward.
Yes. Project quotes, added charges, and invoices are presented in USD for every client. The accepted checkout price stays attached to the project.
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